CTR operates as a multifaceted organization, encompassing diverse departments dedicated to secure manufacutirng, testing, and management of automotive components. However, the configuration of business systems across these departments was undertaken by differenet SI organizations. This resulted in substantial incompatiblity issues and made challenges in terms of maintenance and updates. Furthermore, the attempts to enhance productivity through adopting Solution ‘S’ caused unexpected outcomes of excessive costs and incomplete terminations of CRM systems. 

Solution ‘S’ was difficult to customize in detail to aligh with specific requirements of each department. This led to an underutilization of the solution, with only a handful of departments making use of it. In light of these circumstances, CTR was searching for a collaborative system that could reduce costs and efficiently manage its overall IT environment. To address to its needs, Cloocus provided migration project to transform its IT systems to Microsoft’s